Connect Superleap

1Find your workspace domain

• For most orgs this is simply app.superleap.com — the address you sign in at.
• Some orgs have their own Superleap domain (e.g. yourcompany.superleap.com). If your sign-in address is not app.superleap.com, use yours.
• Pasting the full URL from the address bar works too — picoask keeps just the host.

2Generate an API key

• In Superleap, open Settings → API Access.
• Generate a new API key. Create a dedicated key for picoask rather than reusing one — a dedicated key can be revoked on its own without breaking anything else.
• Copy the key straight into picoask.

picoask only ever reads from Superleap. Nothing it does can change your CRM data.

3Connect in picoask

In your project's Integrations tab, choose Superleap → Connect and fill in:

• Workspace domain — from step 1.
• API key — from step 2.

picoask verifies the key against Superleap's own credential check the moment the connector starts provisioning, so a mistyped key is reported immediately rather than showing up later as missing data. The key is stored encrypted and used only by the sync worker.

4What gets synced

• Leads — every enquiry with its stage, status, source and owning agent, dated to the day it was created.
• Opportunities — pipeline value, stage and close date, joined back to the lead they came from.
• Call logs — every logged call with direction, duration, outcome, and the recording and transcript when your telephony provides them.
• Team — your agents/counselors, so everything above can be broken down per person.

Your funnel vocabulary is yours: picoask lands stages, statuses and sources exactly as your org named them in Superleap, rather than forcing them into someone else's pipeline model. The first import pulls your full history; after that picoask checks for changes every few hours, and anything edited in Superleap — a lead advancing, a call gaining a transcript — updates in place.

5Troubleshooting

• API key rejected — the key was copied incompletely or has been revoked. Generate a fresh one under Settings → API Access and reconnect.
• Workspace domain refused — the value must be a hostname (like app.superleap.com), not an email address or an org name.
• Opportunities are empty — orgs that work leads without a deal pipeline simply have no opportunity records; the rest of the sync is unaffected.
• Calls don't join to leads — some telephony setups log calls without a lead link. picoask keeps the phone numbers on each call so they can still be matched to leads by number.